Privacy policy

Last updated: February 23, 2026

Madar Gifts operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will control with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

Contact Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

Payment & Financial Information

  • Payment card details

  • Billing information

  • Transaction confirmation details

(Payment processing is handled securely through third-party payment providers.)

Account Information

  • Username and password

  • Preferences and account settings

Transaction Information

  • Items viewed, added to cart, wishlisted, or purchased

  • Order history

  • Returns, exchanges, or cancellations

Communications

  • Messages sent through customer support

  • Emails, WhatsApp messages, or other inquiries

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Interaction with the website

  • Cookies and similar technologies

2. Sources of Personal Information

We collect personal information:

  • Directly from you (when placing an order or contacting us)

  • Automatically through cookies and website technologies

  • From service providers (such as Shopify or payment processors)

  • From marketing or advertising partners

3. How We Use Your Information

We use personal information to:

Provide and Manage Orders

  • Process payments

  • Confirm and fulfill orders

  • Arrange shipping

  • Manage returns and exchanges

Improve Your Experience

  • Personalize recommendations

  • Improve website functionality

  • Analyze store performance

Marketing

  • Send promotional emails or messages (you may unsubscribe at any time)

  • Display relevant advertisements

Security & Fraud Prevention

  • Prevent unauthorized transactions

  • Detect fraud or misuse

  • Protect our business and customers

Legal Compliance

  • Comply with applicable laws

  • Respond to legal requests

  • Enforce our policies

4. How We Share Personal Information

We may disclose personal information:

  • To Shopify and service providers (hosting, payment processing, shipping, analytics)

  • To marketing and advertising partners

  • To comply with legal obligations

  • In connection with business transactions (such as restructuring)

  • When you request or authorize us to share information

5. Relationship with Shopify

Our Services are hosted by Shopify.

Shopify processes personal information to provide and improve the Services. Some data may be transferred outside your country of residence.

For more information about how Shopify handles personal information, please visit:
https://privacy.shopify.com/en

6. Cookies

We use cookies and similar technologies to:

  • Enable website functionality

  • Improve performance

  • Analyze traffic

  • Support marketing activities

You may manage cookie preferences through your browser settings.

7. Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

If you believe a child has provided us with personal information, please contact us to request deletion.

8. Security & Data Retention

We implement reasonable safeguards to protect personal information. However, no system can guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion

  • Request data portability

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

We may verify your identity before processing requests.

10. International Transfers

Your personal information may be stored or processed outside your country of residence.

Where required, we rely on recognized legal transfer mechanisms to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.

Continued use of the Services constitutes acceptance of any updates.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Madar Gifts
Email: info@madar.com
Phone / WhatsApp: 01011104602
Address:
5A by Waterway
New Cairo 1
Egypt